Welcome to your Support Hub
This Hub has been developed to support providers and their staff in Metropolitan Melbourne and the Mitchell Shire who have opted into the Guiding Principles for Residential Aged Care – Keeping Victorian Residents and Workers Safe.
Hotline: 1800 491 793
Monday to Friday 8:30 am to 5:00 pm.
For enquiries outside of our contact hours, please submit a support request using our online form here
Guiding Principles
To keep residents and workers located in hotspots in Victoria protected from the risks of acquiring COVID-19 in residential aged care facilities;
To have Victorian aged care workers based with one residential aged care facility only during this high risk pandemic period; and
To reduce the risk of aged care workers unintentionally transmitting COVID-19 by working across multiple sites.
Key Contacts
Aged & Community Services Australia
www.acsa.asn.au
Leading Aged Care Services Australia
www.lasa.asn.au
Victorian Department of Health
https://www.dhhs.vic.gov.au/
Cth Department of Health
https://www.health.gov.au/
More Resources
The Support Hub is a repository of handy resources across:
- Employment Relations
- Clinical Consulting
- Workforce mobilisation
The Support Hub will continue to be refreshed and updated throughout the Pandemic as new information is made available.
Support Services
Clinical Support
ACSA and LASA are pleased to offer Clinical Support & Guidance Services to assist residential aged care providers implement the Guiding Principles for residential aged care – keeping residents and workers safe.
Employee Relations
The Guiding Principles for Residential Aged Care aim to improve health and safety outcomes of consumers and staff by building a framework which assists in limiting the movement of staff between providers and sites.
Supplier Register
This supplier register is intended to be a handy resource to assist providers access information, products and services that may assist through the implementation of the Guiding Principles.
Guiding Principles Support Webinar
